Anticipating a Humanitarian Crisis
- Partner Name(s):
- Vera Institute of Justice, New America
- Delivery Date:
We knew lawyers and social workers would need a tool they could use to document each case they encountered.
As we watched the family separation crisis unfold, we anticipated records on separated children and caregivers were going to be insufficient, compounding challenges in an already difficult situation. Lawyers and social workers who could help these families would have no way to connect with people in need of their services without proper records.
Coforma (then &Partners) saw an opportunity to get ahead of the problem by building a customer relationship manager (CRM) with open source technology that would help advocacy and action organizations record details about people who were separated, so they could help them reunite with their families in the future.
Andreen Soley, Interim Co-Director of Public Interest Technology (PIT), at New America said of the project, “In response to the devastating family separation and detention crisis in the summer of 2018, New America asked our partners at Coforma to develop an application that would help parents and legal representatives reconnect with their loved ones and better understand their own due process rights while dealing with the immigration and legal systems. Coforma dove right in, conducting discovery, developing a roadmap, and launching an MVP in just two weeks, bringing together a team of experts to create a solution that concretely improved the process for families. It is an incredible example of Public Interest Technology in action and at scale, and the New America team is grateful to have benefited from Coforma’s invaluable expertise.”