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Resources

We believe sharing information helps advance the field of civic tech and the communities we aim to serve. The following white papers, playbooks, and other digital resources are intended to educate information seekers so they can create a positive impact wherever they are.

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Playbooks

Accessibility Playbook

This playbook is for anyone who values accessibility and is committed to designing solutions that work for all users. Written by Coforma’s accessibility experts, it’s a cross-functional guide to help project teams build skills, gain knowledge, and strengthen their accessibility practices and delivery capabilities.

White Papers

Journey Mapping White Paper

Healthcare patient journey maps reflect the actions, considerations, thoughts, emotions, and worries that come with each step of obtaining care. Learn how Coforma researchers, designers, and subject matter experts create journey maps by engaging and co-creating with the communities these maps represent, ensuring their voices are heard at every step so our technology solutions truly serve their needs.