The Challenge: Develop More Robust Data Reporting for Healthcare Programs
- Client Name(s):
- Centers for Medicare & Medicaid Services
- Partner Name(s):
- Aquia, Inc.; BlueLabs Analytics, Inc.
- Delivery Date:
- February 2023
The Centers for Medicare & Medicaid Services (CMS) wanted to centralize and scale the applications they use for all data collection related to state Medicaid and CHIP programs.
Medicaid and the Children’s Health Insurance Program (CHIP) are the largest programs providing health coverage to low-income Americans. They’re administered by states, according to federal requirements, and serve more than 90 million people across the country.
CMS relies on data sets from state programs to support their work and maintain public transparency. Their existing data reporting applications made it difficult for state users to submit data, and for state health administrators and experts to parse. In addition, CMS’s data collection needs were growing and they needed stewards for their existing applications and support to launch a new one.
During this year-long project, Team Coforma—comprised of Coforma as the prime contractor, supported by Aquia, Inc. and Blue Lab Analytics, Inc.—worked on four different applications, providing human-centered design, research, technical analyses, and engineering along with operational support across multiple workstreams. This suite of products was built using consistent, familiar design patterns and systems for its users to support the continuous improvement of existing CMS data collection applications, as well as rapid scaling to compatible new applications.